Terms

Terms of use

These terms describe the use of the Heatline website, shop, calculators and quote requests.

Last updated: 15 June 2026

General

The website is operated by Heatline OÜ. By using it, you accept these terms. If you use the website on behalf of a company, you confirm that you may represent that company.

Products, prices and quotes

We aim to keep product information, prices, stock and delivery times accurate, but they may change. A quote becomes binding when Heatline confirms it in writing.

Calculators and technical guidance provide an initial estimate. The final solution must be selected according to the project, installation environment, manufacturer instructions and applicable electrical requirements.

Orders, payment and delivery

An order is accepted after confirmation or invoice issue. Payment and delivery options depend on the product, quantity, destination and agreement.

Returns, warranty and liability

Consumers have statutory withdrawal and claim rights. Custom-made, cut-to-length or used products may be subject to return restrictions.

Heatline is not liable for damage caused by incorrect design, installation, use or failure to follow manufacturer instructions. Electrical work must be performed by a competent person.

Changes and governing law

We may update these terms when services, legal requirements or operations change. These terms are governed by Estonian law.

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